Workforce Analytics & Reporting Specialist

A leading global services company is seeking a data analyst to develop and distribute reports for their Contact Center. The successful candidate will ensure data integrity, modify dashboards, and create visualizations based on large data sets. Proficiency in SQL and Excel is essential, along with experience in report automation. Ideal candidates will have strong analytical skills and the ability to work cross-functionally in various shifts. This role provides opportunities to drive data-driven decision-making across the business.
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