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About the Role
We are looking for a Software Development Engineer to join our team at eero. The ideal candidate will be passionate about networking, with a deep understanding of Ethernet, network security protocols, WiFi, and broader networking concepts.
This role is critical in handling escalations, particularly those that are challenging to reproduce in the field. The Software Development Engineer will spend 50% of their time managing customer issues and 50% of the time developing features, integrating software and improving tooling. This position offers an exciting opportunity to contribute to our team and to shape a new function within our organization.
Key job responsibilities
- Enhance whole home connectivity for eero products.
- Solve connectivity issues with comprehensive solutions.
- Optimize networking subsystems in OS kernels for better WiFi performance.
- Implement protocols for efficient mesh network management.
- Debug and optimize kernel-level syst...
This role is critical in handling escalations, particularly those that are challenging to reproduce in the field. The Software Development Engineer will spend 50% of their time managing customer issues and 50% of the time developing features, integrating software and improving tooling. This position offers an exciting opportunity to contribute to our team and to shape a new function within our organization.
Key job responsibilities
- Enhance whole home connectivity for eero products.
- Solve connectivity issues with comprehensive solutions.
- Optimize networking subsystems in OS kernels for better WiFi performance.
- Implement protocols for efficient mesh network management.
- Debug and optimize kernel-level syst...
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