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Wfm analyst & team lead

📍 Location
chennai
⏰ Job Type
Full-time
📅 Posted
June 01, 2026

About the Role

Hi All,
We are organizing a walk-in drive at our Sholinganallur, Chennai campus for the WFM (Workforce Management) roles. Please find the below details about the job description and the venue.
Please note that we have multiple opportunities, so please refer the job to your friends/colleagues.
Date: 21st May 2026 (Thursday)
Time: 12pm to 3pm
Location: CHENNAI HCL Technologies Ltd, Sez Unit-2 (Sdb2 Buid), Elcclot-Special Economic Zone, 602/3, Shollinganallur Village, Shollinganallur-Medavakkm High Road, Chennai-
Experience level: 3 to 10years
NICE Dialer Analyst
Job Description:
The NICE Dialer Analyst is a Workforce Management oriented analyst responsible for the end-to-end management, configuration, monitoring, and optimization of outbound and blended dialer campaigns within the NICE platform. This role ensures dialer strategies are aligned with forecasted demand, staffing plans, and client business objectives while maintaining compliance, productivity, and ...

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