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About the Role
Purpose of the Position
The Wellness Therapist is responsible for providing professional wellness, spa, and beauty treatments to guests within a hospitality establishment. The role focuses on promoting relaxation, health, and wellbeing while ensuring excellent customer service and maintaining high hygiene and treatment standards.
Key Responsibilities
Guest Treatments and Services
Customer Service
The Wellness Therapist is responsible for providing professional wellness, spa, and beauty treatments to guests within a hospitality establishment. The role focuses on promoting relaxation, health, and wellbeing while ensuring excellent customer service and maintaining high hygiene and treatment standards.
Key Responsibilities
Guest Treatments and Services
- Provide spa and wellness treatments such as massages, facials, body treatments, and aromatherapy.
- Conduct consultations to determine guest needs and preferences.
- Recommend suitable wellness products and treatments.
- Ensure guests are comfortable and satisfied during treatments.
Customer Service
- Deliver excellent guest service and professional care.
- Handle guest enquiries and appointments.
- Build positive re...
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