Web Content & UX Optimization Specialist

You will support the management and improvement of a government website by updating web content, coordinating requests with internal business units, and working with external web agencies.

• Coordinate and execute website content updates requested by different business units (including approval workflow support)
• Work with a web agency to implement content updates, features, and fixes
• Support website maintenance by running content rendering checks and validating page functionality
• Monitor website traffic and content performance using analytics tools, and prepare performance reports
• Assist with user acceptance testing (UAT) for website updates and enhancements (across devices and browsers)
• Support UX refresh initiatives through structured testing and feedback collection
• Coordinate SEO implementation for new or updated pages based on vendor recommendations
• Support troubleshooting ...