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About the Role
A fitness technology company in the Philippines is seeking a Customer Experience Specialist to support customers using their smartwatch product. This role involves responding to inquiries, providing guidance, and resolving issues while ensuring customer satisfaction. The ideal candidate has over 2 years of customer service experience, strong communication skills, and a proactive approach to problem-solving. The work environment is office-based with a schedule of 8AM to 5PM Pacific time, flexible for shifting hours.
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