Waiter/Waitress

Job Description

Reporting to the Restaurant Manager, you will help run the day‑to‑day R&B operations and deliver friendly service at The Hoxton Poblenou in Barcelona.

What You’ll Do

• You’re the face of our guests’ experience and you bring your own flavour to the table, making sure that from the moment they arrive to when they leave, they’re having a great time.
• Support the team with the R&B operations.
• Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
• Work with the rest of the team to keep things running smoothly and tidily.
• Comply with departmental policies, procedures, and service standards.
• Anticipate the needs of our guests with an attentive and intuitive service.
• Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.
• Assess guests’ needs and preferences so that you are able to advise appropriately....