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About the Role
Senior Technical Recruiter specializing in End to End Recruitments
- Provide Level 2-3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents - Level SME
- Create, maintain, and update golden images for various user groups, including application packaging, patching, and configuration
- Validate and troubleshoot application functionality within VDI sessions in partnership with application owners
- Create and manage desktop pools in Horizon Administrator/Console, including both persistent and nonpersistent configurations
- Perform root cause analysis for recurring issues and implement permanent fixes
- Maintain user entitlement mappings and access to appropriate VDI pools
- Monitor system health and generate reports on performance, usage, and capacity
- Test and implement updates, patches, and version upgrades to Horizon components and base images
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