About the Role
Job description
Job Title: Virtual Assistant
Company: SwiftNine
Type: Full-time
Location: Philippine
Job description:
Customer Service & Communication: Handle customer inquiries, complaints, and support requests via email, live chat, and phone, ensuring a seamless experience.
Sales Support: Assist the sales team with lead management, follow-ups, and preparing proposals, quotes, and sales documentation.
Invoicing & Payment Processing: Manage invoicing, track payments, assist clients with payment-related issues, and ensure timely payment processing.
Order & Inventory Management: Oversee the processing of customer orders, ensure inventory levels are maintained, and work with vendors for timely deliveries.
Client & Vendor Coordination: Communicate with clients to ensure satisfaction, resolve issues, and collaborate with vendors for smooth ope...
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