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About the Role
We are looking for a skilled and experienced Senior Associate Engineer / Associate Engineer to join our team and provide premium customer support to our senior VIP clients. You will be responsible for ensuring that our clients' IT systems are running smoothly and efficiently, providing targeted IT support and services.
Responsibilities
- Deliver targeted IT support and services for senior VIPs, ensuring that their IT systems are running smoothly and efficiently.
- Recommend hardware and software solutions, perform new technology acquisitions and upgrades.
- Work independently and take ownership of your work.
- Manage and prioritize tasks in a fast-paced environment.
- Maintain strong communication with clients and provide timely updates on progress.
- Provide excellent customer service, meeting or exceeding clients' expectations.
- Diploma or above in Information Technology (or equi...
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