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About the Role
About Binance VIP & Institutional Team
Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading and proprietary trading firms, hedge funds, asset managers, family offices, market makers, brokers, investment banks, corporations, fintech firms, and more. Join us to be part of a team that provides top‑tier services to the most influential players in the crypto industry.
Responsibilities
- Serve as the point of contact supporting our highest value customers and institutions on Binance’s various products
- Provide dedicated and prompt support to our institutional and VIP customers via different communication channels
- Provide sufficient guidance and support to VIP customers on integrating and using Binance’s system including the use of API
- Be the first line of support fo...
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