VIP Broadband Service Experience Manager

Globe Telecom, Inc. is looking for a VIP Service Management Expert to oversee service network performance for V/VIP Broadband customers in Metro Manila. The role involves analyzing complaints, driving resolutions, and ensuring top-level customer experience.

Ideal candidates should have strong skills in issue analysis, proactive monitoring, and collaborative problem-solving across various teams. This full-time position aims to deliver superior customer service and uphold premium service standards.