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Proven experience managing call center in BFSI domain
preferably General or Life Insurance is a must 5 years of experience working/managing call center operations Experience in managing direct Customer call center is a plus Experience with using call center tools like Genesis & ASPECT etc.
Certified Call Center Manager or equivalent qualification is a pulsing skills. 5.Should be aware of the Local language.
About the Role
Job Description:
Not available at the momentSkills Required:
Proven experience managing call center in BFSI domain
preferably General or Life Insurance is a must 5 years of experience working/managing call center operations Experience in managing direct Customer call center is a plus Experience with using call center tools like Genesis & ASPECT etc.
Desirable Skills:
Certified Call Center Manager or equivalent qualification is a pulsing skills. 5.Should be aware of the Local language.
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