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About the Role
Job Summary
- The purpose of this job is to provide all aspects of NetBackup administration and provide technical guidance and support to Junior L1 NetBackup administrators.
- This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Reports (IRs) and/or proactive needs for business.
Responsibilities
- Managing and troubleshooting day-to-day backup operations
- Defines policies and standards for the use of NetBackup.
- Manages all NetBackup application infrastructure changes (Change & Configuration management).
- Capacity management for bottlenecks & issues.
- Ensure quality standards in release.
- Take care of incidents, escalating to CLIENT or 3rd parties as necessary.
- Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on bu...
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