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About the Role
About Us
Vendor Manager is responsible for developing and implementing vendor management policies and strategies to onboard and retain a robust portfolio of vendors. This role focuses on establishing processes for transport and subcontractor selection, ensuring compliance with quality standards, and conducting continuous reviews of existing vendors.
Responsibilities
- Vendor Development: Build a pool of vendors to support the onboarding of various customers.
- Performance Management: Develop, administer, and conduct performance reviews (KPI-driven) with vendors.
- Escalation Point: Act as a point of escalation for disputes related to operations, services, contracts, or rates.
- KPI Administration: Develop and monitor Key Performance Indicators for vendor performance.
- Training & Onboarding: Ensure vendors receive full training for readiness and onboarding.
- Collaboration: Work with various departments and t...
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