About the Role
Key responsibilities
Coordinates scheduling and logistics for customer interviews across time zones
Acts as a liaison between UX Researchers, Product Owners, CSM, Sales, and our customers/prospect
Manages participant recruitment processes, including invitations, confirmations, and reminders
Tracks research activity processes and ensures documentation is up-to-date and accessible to internal stakeholders
Maintains participant databases and recruitment tools in collaboration with researchers
Communicates clearly with internal teams and external stakeholders to ensure alignment
Collaborates with research to understand study needs and proactively solve logistical challenges
Use JavaScript, CSS and HTML to customize web pages.
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