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About the Role
General There are four (4) distinct delivery phases in which user experience designers (task‑based I&IT consultants) produce deliverables following Ontario Digital Service Design playbook, which outlines the standard process for user experience design.
Delivery Phase 1 – Discovery Before building a solution, a project team needs to find out whether users need it and whether other solutions exist. The UX Designer’s responsibilities during this phase are to build an understanding of the problem space/statement, the long and short‑term business goals, and the user and business needs.
Deliverables
Facilitate the Kick‑off meeting with the project team to produce such outputs as:
Business Model Canvas
5 Whys
User Personas
Stakeholder Mapping
Strategy Map
Short‑ and Long‑Term Goals
Fears and Challenges
Problem Statement
Facilitate user research activities to produce such outputs as:
Delivery Phase 1 – Discovery Before building a solution, a project team needs to find out whether users need it and whether other solutions exist. The UX Designer’s responsibilities during this phase are to build an understanding of the problem space/statement, the long and short‑term business goals, and the user and business needs.
Deliverables
Facilitate the Kick‑off meeting with the project team to produce such outputs as:
Business Model Canvas
5 Whys
User Personas
Stakeholder Mapping
Strategy Map
Short‑ and Long‑Term Goals
Fears and Challenges
Problem Statement
Facilitate user research activities to produce such outputs as:
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