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About the Role
Key Responsibilities
Product Design and Delivery
- Understand the overall product strategy and assess the current UX state of the project.
- Contribute design screens and UX deliverables for active sprint work.
- Gather requirements from stakeholders and collaborate with the scrum team to define product needs.
- Co-create solutions with stakeholders, designers, engineers, and product managers.
- Design, prototype, test, and ship new product features.
- Lead research efforts to identify product growth opportunities or enhancements for existing product tracks.
- Analyse user feedback and user activity to continuously iterate and improve the user experience.
User Experience and Service Improvement
- Design seamless digital experiences that help citizens complete government services with ease.
- Address agency pain points and improve operational efficiency...
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