About the Role
About the Platform
The company is a fast-growing mobile entertainment platform redefining how people consume scripted content. We create premium short-form vertical series designed for today’s viewing habits: fast, immersive, mobile-first, and always on demand.
Combining cinematic storytelling with an AI-first product experience, the platform has already reached the US Top 10 highest-grossing apps in under a year.
About the Role
We are looking for a passionate and resourceful User Support Manager to own the entire support function.
Foundational Role: You will be the first person dedicated to user support, which means you will build the processes, tooling, and team culture from the ground up. You will be the voice of our users internally, translating support signals into product and CRM improvements, and delivering a best-in-class experience for a fast-scali...
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