About the Role
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
We are seeking a dynamic, client-facing User Success Leader to drive adoption, engagement, and business value for our Prism platform—an AI-powered CX intelligence and analytics solution. This role sits at the center of client relationships, insight delivery and storytelling, and product adoption and expansion. The User Success Leader will act as the bridge between data, insights, and client impact, ensuring our partners not only understand Prism outputs but confidently act on them to improve their busines...
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