Unit Manager - Counselling Services

Responsibilities

• Provide leadership, supervision, and mentorship to counselling staff, supporting professional growth, ethical practice, and high-quality service delivery.
• Oversee counselling programs, including intake, caseload management, scheduling, and service coordination, ensuring alignment with organizational policies and funder requirements.
• Lead the development and expansion of counselling services, including new therapeutic groups, service models, and program initiatives to meet emerging community needs.
• Identify and support funding opportunities, including grant development, reporting, and exploring revenue-generating initiatives such as partnerships, contracts, and fee‑for‑service programming.
• Ensure the delivery of safe, effective, and evidence‑informed services through risk management, quality assurance, and continuous improvement practices.
• Monitor staff performance through coaching, feedback, and ev...