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You’ll support the full lifecycle of customer technology projects—from research and business case development to delivery and implementation.
You’ll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions.
You’ll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences. You’re analytical, detail-oriented, and a strong communicato...
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UKI Business Consulting - Digital Op Model/Process Improvement and Business Analyst, SC
EY • Dublin 1, Ireland
About the Role
The opportunity
This is your chance to join a team that’s transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You’ll work on exciting projects that shape customer experiences and drive sustainable growth.
Your key responsibilities
Skills and attributes for success
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