About the Role
MUFG Corporate Markets is seeking a Transformation Consultant to join the AI, Data and Transformation team, driving practical, hands-on transformation across the Australian business.
This role sits at the intersection of business analysis, service design, and hands-on delivery. You will work directly with teams to understand how work is done, redesign it, and embed better ways of working in practice — not just recommend them.
Location
Sydney, CBD
About the Role
You will translate strategic transformation priorities into practical initiatives that improve operational performance, enhance customer outcomes, and create scalable ways of working.
You will apply service design principles to redesign end-to-end customer and operational journeys, ensuring solutions are user-centred, efficient, and workable in practice. This includes translating customer, user, and operational needs into tangible improvements across...
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