Training Specialist | Shared Services

Work Schedule: Monday to Friday - Onsite, Dayshift

Location: BGC, Taguig

Industry: Shared Services

Key Responsibilities

• Serve as a liaison between Sales and Finance teams, participating in meetings and supporting alignment on processes, contracts, and system usage.
• Develop, maintain, and deliver training materials and knowledge resources, enabling self‑service learning and strengthening stakeholder understanding of business processes.
• Drive communication and engagement initiatives across the organization to encourage adoption of best practices, process compliance, and system usage.
• Support process standardization, improvements, and new system enhancement projects, collaborating across functions to optimize workflows and user experience.
• Assist with compliance and governance activities, including accrual management, SOX controls, audits, and change management initiatives for con...