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About the Role
About the job
Overview
We are partnering with a leading global financial markets infrastructure organization to hire an Trading Application Support Specialist in Singapore. This role will provide production-level technical support across market data, analytics, and trading-related platforms, ensuring platform stability, incident resolution, client support, and smooth follow-the-sun operations.
Responsibilities
- Monitor production platforms, perform health checks, and ensure system availability across market data, analytics, and trading-related environments
- Troubleshoot issues related to APIs, data delivery, market data, system logs, connectivity, and platform functionality
- Investigate incidents, conduct root cause / impact analysis, escalate complex issues, and track resolution with global technology teams
- Support institutional clients with platform setup, access provi...
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