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Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
Intensive interaction with trading community, external vendors, development and infrastructure teams
Oversee automated processes, scheduled jobs and regular reports
Manage users’ requests: track requests, review approvals, updates, resolution, clos...
About the Role
Position Overview:
The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.
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