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About the Role
Trade Finance Process Analyst
What you do
- Perform transaction processing duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set to meet productivity and service standards.
- Work with the team to deliver superior customer service by driving operational performance, meeting SLAs, reducing costs, driving efficiency and reducing operational risks.
- Ensure awareness and full compliance with trade finance’s rules, regulations, policies, guidelines, procedures and practices.
- Provide technical support to Relationship Managers of trade finance related matters.
- Evaluate and recommend solutions to problems through data analysis, technical experience and precedent.
- Assist the team management in developing team members by guiding, coaching and supporting other team members.
- Support the roll‑out of appropriate quality management systems i...
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