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Conducting public and group tours of Rogers Arena
Greeting and engaging guests
Preparing and organizing for scheduled group tours
Assisting with taking payment
Addressing and resolving guest concerns in the moment
Assisting with data entry, tour bookings, and following up with clients as required
Other duties as required Previous experience in the customer service industry; experience as a tour guide is an asset
Availability to work a variety of shifts including evenings, weekends, and holidays, to meet the needs of the busines...
About the Role
POSITION SUMMARY
:Tour guides are responsible for conducting public and group tour of Rogers Arena. This includes greeting and engaging guests, assisting with taking walk-in bookings and working closely with the Retail team. This is a part-time, hourly position. A typical shift includes:
REQUIRED EXPERIENCE AND QUALIFICATIONS:
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