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About the Role
Job Description
Join us as a Tour Coordinator at Fairmont Hotels & Resorts, where you’ll be an essential part of creating smooth, memorable experiences for our tour guests. Foster strong relationships with tour companies and internal teams, ensuring seamless operations and exceptional service. Be part of a dynamic environment and contribute to the overall success of our guest experiences.
Pay Rate: $21.31 /hour
Position Type: Seasonal (May-October)
Job Duties Include:
- Provide ongoing training of Tour Operations Agents
- Review Winter contracts to put together a promotional document for the tour operations agent to ensure accurate billing
- Establish and maintain good working relationships between the hotel and tour companies and their representatives
- Ensure accurate billing to Tour companies, complete “No Show” FIT billing, and cancelled tour billing
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