Top Client Experience Manager

What you can bring into the team:

Job Purpose

Under a complicated and fast-evolving market context,our goal is to deepen the insight of top clientele to retain, engage & loyalize top client of today and tomorrow, and setting up strategy priorities to serve for our long-term vision

As a key component of Chanel MLCN Top Client team, this role is to support the Top Client team to accomplish critical mission to ensure excellence of insight and intelligence on our most valued clients, design meaningful and strategic top client development journey.

At the same time, the role needs to connect, enable and animate boutique client expert community to instill greater top client intelligence and expertise as well as to ensure CHANEL leading practices as the ultimate luxury brand at boutique level.

Key responsibilities will include (but not limit to):

1, The role will support line manager to build up top client strategy for China market and to...