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About the Role
Overview
The Senior Time & Labor Management Specialist is responsible in providing advanced support for UKG Ready Time & Labor and payroll processes, including configuration, troubleshooting, and client management. This role ensures accurate workforce management outcomes across time tracking, scheduling, accruals, and payroll integration.
Job Description:
Responsibilities
- Configure, maintain, and optimize UKG Ready Time & Labor (TLM) products and services.
- Support payroll and TLM clients through system troubleshooting, configuration, and scheduling/time tracking setup.
- Assist in implementing advanced scheduler configurations, accrual setups, and system enhancements.
- Provide client support and training through phone, email, and virtual sessions.
- Create user guides and documentation to support system adoption and client training.
- Configure and troubleshoot timekeeping device integrations and r...
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