About the Role
This isn't a background IT role. You'll be architecting and owning cloud environments — Citrix, Azure Virtual Desktop, Parallels RAS — across a complex multi-tenant MSP ecosystem. You're a technical leader, a problem-solver, and a mentor who takes pride in building infrastructure that just works.
What you'll do
→ Architect, deploy, and optimize Citrix Virtual Apps & Desktops, Citrix Cloud, and Citrix Gateway environments
→ Build and maintain Azure Virtual Desktop (AVD) and Windows 365 environments — FSLogix, image management, session host deployment
→ Own Tier 3 escalation for complex cloud infrastructure issues — you're the last line of defense
→ Drive cloud migrations in collaboration with internal teams and client stakeholders
→ Serve as the subject matter expert on cloud and VDI — advising clients with strategic, forward-thinking recommendations
→ Ensure high avai...
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