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Must be able to work a flexible schedule and in hybrid modality
High School Diploma
Minimum 85% English proficiency (written and verbal)
Strong communication and customer service skills
Basic knowledge of software and hardware troubleshooting
1 year of experience in tech support, desktop support, or similar (preferred)
Experience with remote desktop tools (, TeamViewer, AnyDesk)
About the Role
Tier 1 Tech Support Representative (VoIP)
We are looking for a Tier 1 Tech Support Representative (VoIP) to join our team. This is an ideal role for candidates starting their careers in IT support, with a strong technical foundation and willingness to learn.
📍 Hybrid position in Zone 4
🕒 Morning schedule (5:00 am – 2:30pm, friday & saturday OFF)
Requirements
Technical Knowledge (Basic / Foundational)
Basic understanding of networking (CCNA know...
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