Telemarketers

Job Description:

Managing of inbound and outbound calls in a timely manner

Following scripts when handling different topics

Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable

Obtains client information by answering telephone calls; interviewing clients; verifying information

Scheduling meetings and appointments

Maintain a balance between company policy and customer benefit in decision making

Handles issues in the best interest of both customer and company

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets

Qualifications:

• Preferably with at least 1-year BPO experience
• Excellent in communication skills or must be conversant
• Love challenges and goal oriented
• Passionate with the job
• Assertive...