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Technology Support, Core Payments Technology- Associate

📍 Location
Shanghai
⏰ Job Type
Full time
📅 Posted
June 07, 2026

About the Role

Job responsibilities

  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
  • Required qualifications, capabilities, and skills

  • Bachelor's Degree in Computer Science or equivalent 
  • Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and ma...
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