About the Role
For our Electrolux Professional Laundry team in Malaysia, we are looking for a Service Technician who would be responsible for conducting technical support activities to ensure Electrolux Professional’s customers after sales services excellence. Also, to provide technical products training to internal Professional, and external to customers and third parties to ensure excellence in product knowledge.
Responsibilities
About your tasks:
- Technical Support - Provide technical support activities on site for customers on ad hoc basis
- Accredited services team management
Implement the technical evaluation program to define accreditation standards for technical skills level of ASCs.
Conducts audits and evaluation of technical supports team of dealers and accredited services suppliers to ensure teams meet Professional service capability requirements’
- Training
Conduct technical support and produc...
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