Technician 1, Monitoring Service (Technical Support)

Risewave Consulting Inc.

Hybrid - Quezon City Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Insurance Health & Wellness

Health Insurance, HMO

Work-Life Balance

Work from Home

JOB OBJECTIVE

This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant to customer specifications for a 24/7 department operations.

This position is also required to answer inbound calls, service requests, confirm work orders, perform graph analysis and troubleshooting of refrigeratio...