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Technical Support Team Leader

📍 Location
bristol
⏰ Job Type
Full-time
📅 Posted
May 27, 2026

About the Role

Procentia is an award‑winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.

Established in 2002, we’re renowned for our web‑based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self‑serve technology and provide meaningful consumer‑like experiences expected from online platforms.

Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature‑rich platform for modern pensions management.

IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self‑serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculatio...

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