Technical Support Team Lead: Elevate Customer Experience

Omnitracs in Leeds is seeking a Team Manager for the Technical Customer Support team. The successful candidate will manage a team of up to 15 representatives, ensuring effective communication with customers and promoting a positive work culture. Responsibilities include motivating the team, overseeing daily operations, coaching staff, and collaborating with other departments to enhance customer satisfaction. Candidates should have 3-4 years of technical support leadership experience and strong interpersonal skills.
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