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Provide escalation point for service requests impacting customer accounts Work closely with Production Support team to resolve incidents requiring investigation and analysis of account/transaction scenarios Support on-call as needed In-depth knowledge of core banking processing, transactions and proven analytical skills 10 ...
About the Role
Job#: 3022739
Job Description:
Technical Support Specialist
Apex Systems is a global IT services provider and our staffing practice has an opening for a Technical Support Specialist to place at our client, a top Canadian Bank under the Personal & Business Banking portfolio.
Client: A Top Canadian Bank
LOB: Personal & Business Banking
Terms: 6-monthContract to start, subject to extensions (mutli-year)
Location: Hybrid 2+ days a week Downtown Toronto
Some Specific Functions of This Role:
Qualifications:
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