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About the Role
Job Description
Join a dynamic, service-focused team dedicated to supporting the technology needs of students, faculty, and staff within a post-secondary institution. As a Technical Support Specialist, you’ll play a key role in maintaining hardware, software, and network functionality across campus. This position is ideal for a tech-savvy problem solver who enjoys working directly with end users and thrives in a collaborative environment.ResponsibilitiesProvide front-line technical support for hardware, software, peripherals, mobile devices, and audiovisual equipment
Troubleshoot connectivity issues involving networking protocols and system configurations
Guide users in the use of office productivity tools and distance learning platforms
Perform operating system installations, upgrades, diagnostics, and repairs
Assist in the implementation of system enhancements and asset lifecycle management<...
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