← Back to opportunities
About the Role
What Will You Do
We are seeking a dedicated and skilled Technical Support Specialist with expertise in HVAC systems and controls. This role is pivotal in ensuring that our customers derive maximum value from our Connected Offerings products and services . The ideal candidate will have strong technical acumen, excellent customer relationship skills, and a proactive approach to problem-solving.
How Will You Do
- Serve as a subject matter expert in Connected Offerings products, ensuring a thorough understanding of features and functionalities.
- Provide comprehensive training to customers via web and teleconferences, equipping them with the tools to maximize system utilization.
- Take ownership of outcomes by responding promptly to customer needs, ensuring satisfaction and retention.
- Resolve technical issues related to networking, gateways, modems, and server configurations, maintaining a high standard of profe...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position