Technical Support Specialist — Customer Success

Telesys is seeking a Customer Service Representative for a Technical Account in Makati, Philippines. This role serves as the first point of contact for customers with technical issues, providing basic to intermediate technical support while ensuring high-quality customer service. Key responsibilities include handling inbound inquiries, troubleshooting issues, guiding customers through solutions, and documenting interactions. Ideal candidates should have good communication skills and experience in technical support or customer service.
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