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Technical Support Specialist — Customer Care & Troubleshooting

📍 Location
dubai
⏰ Job Type
Full-time
📅 Posted
June 14, 2026

About the Role

We are looking for a skilled and customer-focused Technical Support Representative to assist users with technical issues and ensure smooth system operations.

Key Responsibilities

  • Provide technical support to customers via phone, email, or chat
  • Diagnose and resolve hardware, software, and network issues
  • Guide users through troubleshooting steps
  • Maintain records of issues and solutions
  • Escalate complex problems to the appropriate team
  • Ensure high levels of customer satisfaction

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