Technical Support Specialist

Are you looking to work for an innovative and exciting company from Silicon Valley or New York, 100% remotely? We are looking for multi-skilled candidates with excellent interpersonal and technical skills for the position of  Technical Support Specialist . The ideal candidate will focus on customer success and data fluency , troubleshooting technical issues related to Snowflake, APIs, and large-scale data delivery , rather than traditional IT or desktop support. You will work cross-functionally with Account Managers, Data Fulfillment teams, and Data Engineers to investigate technical issues , document findings clearly, and keep customers proactively informed throughout the resolution process. This role offers the opportunity to directly impact customer satisfaction and operational excellence , working closely with both technical and customer-facing teams in a dynamic, data-driven company . The salary range is  $1,800 USD to $2,400 USD per month , depending on the candidate's experience...