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About the Role
Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Professional Development
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Working Location
Matina Town Square
Qualifications
- Open to SHS/HS and College Graduates
- With or without experience
- Willing to work on site (Matina Town Square)
What you will be doing?
- Handle inbound customer inquiries and complaints via phone, email, and chat
- Provide accurate and timely responses to customer questions and concerns
- Identify and resolve customer issues, and raise complex cases as needed
- Maintain detailed records of customer interactions and document resolutions
- Contribute to the continuous improvement of customer service processes and procedures
- Adhere to company policies, procedures, and quality standards
Ready to Join Through a Referral?
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