Technical support

Ventrata is looking for a B2 B Technical Support Specialist to help our clients with their issues. If you love problem-solving and are an excellent communicator, this is the role for you. Responsibilities and Duties Actively improve the customer experience; Work with clients and their employees to identify problems and advise on the solution; Recreate, troubleshoot and independently investigate reported issues; Collaborate with development teams, identify errors and report bugs via internal helpdesk; Master the support channels: Ventrata Chat, Slack and Helpdesk; Help with client onboarding and uploading data to our systems; Supporting internal teams with tasks beyond the job description. Qualifications You are looking for a huge challenge; You are interested in technology, curious about systems, software, and hardware, and you are a fast learner; You are an open-minded person always looking for feedback and ways to improve; You take pleasure and pride in your work; You want to grow wi...