Technical Support Manager

We’re looking for an experienced and proactive Technical Support Manager to lead our technical support operations and help ensure the reliability and performance of Perspectum’s cloud-based platforms and services.

About the Role

In this role, you’ll lead the Technical Support team within the Engineering department, oversee incident management and operational support activities, and work closely with Engineering and cross-functional teams to deliver a high-quality support experience.

This is a fantastic opportunity for someone who enjoys combining technical problem-solving, leadership, and continuous improvement within a fast-paced and collaborative environment.

Your daily duties will include:

• Leading and supporting the Technical Support team
• Monitoring and triaging alerts, incidents, and operational issues
• Supporting and improving cloud-based production systems
• Collaborating with Enginee...