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Respond to customer request over telephone email and Website chats. Maintaining excellent levels of Quality, quantity and Customer satisfaction scores Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Meet Productivity, Quality and sales targets consistently. Any Degree/ Diploma. A neutral accent in English(without any MTI-Mother Tongue Influence) Excellent in Verbal and Written Skills in English Willingness to work in any shifts in a 24/7 environment. Computer / Laptop with Headset & Fast internet. Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues.
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