Technical Support Engineer - Refrigeration

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role with...